Bad reviews shouldn't define your business
A single dissatisfied customer can cost you sales and customer trust. With Feedbaak, you intercept negative feedback before it's even published, protecting your reputation.
Your business deserves the ability to manage dissatisfaction effectively and discreetly.
Designed for businesses that have service at ❤️
Feedbaak helps you optimize your customer service by keeping you close to their reviews, and notifying you of a bad review to allow you to resolve it quickly
Intercept the FEEDBAAK before it is made public
One unhappy customer can cost you customers and reputation. By sending a satisfaction form directly to your customers, you reduce the risk of public negative reviews and protect your brand image.
Ready to use in 5 minutes, no training required
A clear and intuitive interface that requires no training. Feedbaak was designed so that every member of your team can use it easily.
Feedbaak, in less than 1 minute
Take control of your reputation in 4 simple steps!
- Your reviews are being collected
Send a satisfaction survey to your customers via SMS, or let them scan a QR code.
- All your feedback is gathered in one place
All feedback arrives in Feedbaak, where you can monitor your reputation and view your statistics.
- We alert you as soon as a customer is dissatisfied.
In case of a negative review, receive an immediate notification to take action before the comment becomes public.
- Turning a negative review into an opportunity
A dissatisfied customer alerts you? Take this opportunity to rebuild the relationship and strengthen their trust.
